Why Telecom Security Is No Longer Optional
In today’s digital-first world, every phone call, SMS, or API request can be a potential vulnerability if not properly protected. Whether you're running a call center, building a SaaS app with voice features, or managing global telecom infrastructure, data security is critical.
Opentact — a cloud-native platform that puts end-to-end security, encryption, and compliance at the core of its architecture.
This isn't just about checking regulatory boxes—it's about proactively defending your communications infrastructure from fraud, tampering, or interception.
🔐 Core Security Features That Set Opentact Apart
Opentact doesn't just support basic encryption—it hardwires multi-layered security into every interaction across voice, messaging, APIs, and infrastructure.
✅ 1. End-to-End Encryption (TLS + SRTP)
TLS (Transport Layer Security) secures SIP signaling between devices, platforms, and endpoints.
SRTP (Secure Real-Time Transport Protocol) encrypts the actual media (audio stream), ensuring conversations can't be intercepted.
This dual-layer encryption ensures that every call stays private—from endpoint to endpoint.
🔐 2. Encrypted SIP Domains & User Isolation
Each Opentact account can create multiple SIP domains, each with:
Independent credentials
Isolated traffic and routing
Encrypted session initiation and authentication
This architecture ensures multi-tenant security and avoids cross-domain vulnerabilities.
📊 3. Secure Callflow & IVR Configuration
Opentact’s callflow builder:
Uses encrypted configurations
Offers fine-grained access controls
Integrates securely with your TTS/ASR engines and APIs
You get the freedom to design call automation—without exposing sensitive logic to risk.
🧱 4. Role-Based Access Controls (RBAC)
Admins can assign roles with limited visibility:
Restrict agents to call logs only
Allow dev teams access to API tokens
Grant marketing teams access to tracking dashboards only
Zero-trust design starts with user access—Opentact makes that simple.
📦 5. Secure API Gateways
All API traffic is served via:
HTTPS with token-based authentication
Scoped access control for granular API permissions
Rate limiting and logging for anomaly detection
Whether you're integrating DID provisioning, call routing, or media services, your APIs are shielded and monitored.
🔍 6. Call Logging with Audit Trails
Every interaction is recorded with time stamps, user IDs, and IP tracking
Supports compliance requirements (HIPAA, GDPR, CCPA)
Built-in retention policies and exportable logs
These audit trails empower both transparency and accountability.
📬 7. TCR Compliance & SMS Data Protection
If you're using Opentact for SMS messaging:
You’re fully compliant with 10DLC regulations
All message metadata is encrypted
Messaging campaigns are registered with TCR to avoid filtering or fines
Opentact protects both your message deliverability and legal standing.
🛡️ Why It Matters: Common Telecom Threats Opentact Defends Against
Here are just a few examples of threats you’re shielded from:
SIP hijacking and unauthorized toll fraud
MITM (man-in-the-middle) attacks on voice streams
Data leaks from misconfigured APIs
Credential reuse and brute-force SIP logins
Spam and spoofed SMS attacks
Opentact’s real-time monitoring, encryption protocols, and isolation model keep your stack hardened at every layer.
⚙️ Built for Developers and Teams That Prioritize Privacy
With secure-by-default APIs, dashboard access restrictions, encrypted logs, and compliance integrations, Opentact is not just for telecom engineers—it’s for businesses that care about privacy.
✅ Summary: What Makes Opentact a Secure Choice?
✅ TLS + SRTP encryption on all voice traffic
✅ TCR-compliant SMS services
✅ Secure API endpoints with scoped tokens
✅ Audit logs and access controls
✅ Encrypted SIP domains and P2P calling
✅ Built-in compliance frameworks
🚀 Take Security Seriously—Choose Opentact
Don’t let security be an afterthought. With Opentact, you get carrier-grade security with cloud-native simplicity, making it ideal for startups, enterprises, SaaS platforms, and global contact centers.
🔗 Get started at www.opentact.org — where privacy meets performance.