🎯 Voice Is Still King — AI Makes It Smarter
Voice remains one of the most natural and immediate ways humans communicate. Yet most business communication systems still rely on dated IVRs and rigid menus. That’s why Opentact has introduced AI-powered Speech-to-Text (STT) and Text-to-Speech (TTS) — built directly into the platform, and available free of charge.
Whether you want to understand customers in real time, automate call interactions, or eliminate manual recordings, Opentact’s AI voice features instantly bring intelligence and flexibility to your communication stack.
🔊 What Is Text-to-Speech (TTS)?
Text-to-Speech allows your system to speak dynamically, using lifelike synthetic voices — without needing pre-recorded audio.
✅ Automatically read custom prompts
✅ Personalize responses using customer data
✅ Switch language/voice styles on demand
Use cases: IVR greetings, real-time responses, alerts, appointment reminders.
🗣️ What Is Speech-to-Text (STT)?
Speech-to-Text converts live caller audio into accurate written text.
✅ Detect caller intent
✅ Log and transcribe calls automatically
✅ Trigger logic based on keywords
Use cases: Voicebots, data capture (“say your account number”), searchable call archives.
🔄 Combine STT + TTS = Fully Automated Conversation Flows
Using both together, Opentact enables your IVR or voicebot to listen, understand, and respond — creating a fully automated experience:
Caller speaks → STT transcribes
System reads context → GPT or logic applies
Response generated → TTS reads it back
API triggers next steps (route, update CRM, etc.)
🚀 Why Tech Teams Love Opentact’s Built-In AI Voice
🧩 API-First: insert TTS or STT anywhere in your callflow
⚡ Real-Time: no noticeable delay for users
💸 Zero Extra Cost: included free across all Opentact plans
🌍 Multilingual: serve global audiences with localized voices
🔐 Secure: encrypted voice streams and GDPR/HIPAA-ready
📈 Real-World Use Cases
SaaS/Fintech: Voice authentication & balance checks
Healthcare: Automated appointment confirmations
Call Centers: AI-powered self-serve IVRs
E-commerce: Order status / return bots
Smart Devices: Embed “voice” into IoT and applications
✨ Conclusion: Voice Automation Without the Price Tag
Opentact’s free Speech-to-Text and TTS features democratize AI-powered voice automation — making it accessible for startups, enterprises, and developers alike. You can now deliver more human-like, efficient, and scalable experiences across your communication touchpoints — without buying separate AI or audio tools.
👉 Ready to add AI-powered voice to your workflows? Start for free at www.opentact.org!