🌐 One Platform to Power It All
In today’s fast-moving digital world, managing business communication through fragmented tools is costly, inefficient, and outdated. That’s where Opentact’s Cloud Communication Suite steps in—designed to bring together everything you need into one intelligent, scalable platform.
From SIP to SMS, PBX to AI-powered IVRs, Opentact provides a single, unified environment to streamline and scale communication across your organization.
🚀 What is Opentact’s Cloud Communication Suite?
It’s an all-in-one telecom platform that combines:
Voice (SIP, WebRTC, Phone Numbers)
Messaging (SMS, MMS, Campaign APIs)
Call Tracking (Inbound Analytics + Routing)
Media Server (Call Recording, IVR, Playback)
AI Features (ASR, TTS, GPT integration)
PBX Functionality (Call Flows, SIP Users)
Instead of juggling multiple providers and integrations, you get one cohesive system for all your communication workflows.
💡 Core Features at a Glance
1️⃣ SIP-Based Voice & Telephony
Set up high-performance VoIP infrastructure using Opentact’s SIP stack. You can create unlimited SIP users, domains, and route calls intelligently—supporting encryption and CRM integration.
2️⃣ Cloud PBX System
Drag-and-drop call flow builders help businesses manage IVRs, SIP routing, call queues, voicemail, forwarding, and more—all without needing to write a single line of code.
3️⃣ SMS Gateway with API Access
Send and receive high-volume, compliant messages with full TCR 10DLC registration support. Automate alerts, campaigns, and two-way messaging directly from your own dashboard or APIs.
4️⃣ Call Tracking & Analytics
Track every call by number, source, time, or geography. Purchase DIDs instantly, apply routing rules via API, and optimize campaign performance through detailed analytics.
5️⃣ Media Services
Record calls, detect DTMF tones, play hold music, or respond to prompts—all using Opentact’s integrated media server. It supports real-time response handling and automated flows.
6️⃣ AI-Powered Features
Built-in ASR (Automatic Speech Recognition), TTS (Text-to-Speech), and support for GPT-powered interactions bring intelligence into your IVRs and customer service workflows.
🧩 Who Should Use This Suite?
Opentact is perfect for:
Call Centers needing better automation and cost-efficiency
SaaS platforms wanting deep integration of voice/SMS into apps
B2B Marketers running campaigns that depend on call tracking
Healthcare and fintech providers who need secure, compliant voice/SMS
Telecom resellers and VoIP startups scaling user bases rapidly
🔐 Security and Compliance Built In
Security is non-negotiable. Opentact offers:
TLS and SRTP encryption for calls
Role-based access control
GDPR and HIPAA-readiness
10DLC compliance for messaging
Audit logs and real-time monitoring
📊 Why Businesses Are Switching to Opentact
Many companies struggle with:
Setting up multiple telecom vendors
Managing fragmented APIs for voice and messaging
Paying more for redundant features
Lacking transparency in call or message performance
Running into regulatory roadblocks (like 10DLC)
Opentact fixes all of that with a single, centralized platform that’s scalable, transparent, cost-efficient, and developer-friendly.
🧠 Real-World Use Case: SaaS Company at Scale
A growing SaaS startup moved from a patched-together system to Opentact. Within weeks, they had:
A full cloud PBX setup for internal teams
SMS alerts for onboarding and payment reminders
AI-powered IVR to automate Tier 1 support
Real-time call tracking for lead attribution
Result: They saved 70% on infrastructure costs and cut call response times by 38%.
💬 Developer-Friendly, Business-Ready
Every feature is built with modern businesses and developers in mind. Whether you're a support manager, a product developer, or a VoIP provider, Opentact gives you flexible tools and full API access to build the exact experience you need.
🔗 Ready to Transform Your Communication Stack?
Don’t just keep up—get ahead. Whether you're starting up or scaling up, Opentact provides the tools to communicate better, automate faster, and grow smarter.
👉 Explore now at www.opentact.org and start your cloud communication journey today!