PBX Reimagined for the Modern Enterprise
The Private Branch Exchange (PBX) is the heart of business telephony—but traditional on-premise PBX systems are no longer enough. They’re rigid, expensive, and lack the agility today’s distributed, cloud-native businesses demand.
With Opentact, you can build and manage a fully enterprise-grade PBX system that’s modern, secure, and infinitely scalable—without hardware or complex configurations.
💡 Why Enterprises Need a Modern PBX
In today’s fast-paced, always-connected world, enterprises demand:
📈 Scalability to support thousands of users
🔒 Security for voice and data communications
🔄 Flexibility to customize routing, IVRs, and call flows
🌐 Remote-readiness for hybrid and global teams
💬 Unified messaging across voice, SMS, and SIP
Opentact meets these requirements—and more—through a powerful, API-driven telecom platform built for the cloud.
⚙️ Key Features of Opentact’s Enterprise PBX Solution
1. Graphical Callflow Builder
Easily design custom IVRs and call routes with a drag-and-drop interface. Automate how inbound calls are handled, routed, or escalated.
2. Unlimited SIP Accounts
Create as many SIP users as needed under your custom SIP domain. Perfect for large organizations or multi-department setups.
3. Free Peer-to-Peer Calling
Enjoy free internal calls between SIP endpoints—cutting down costs while improving team collaboration.
4. Real-Time Monitoring & Analytics
Gain full visibility into call activity by user, department, time, and destination. All accessible via a live dashboard.
5. Call Recording and Archiving
Enable encrypted call recording with instant access to past conversations for compliance, training, or QA.
6. Secure, Encrypted Communication
Opentact uses TLS/SRTP encryption, configurable SIP domains, and IP whitelisting to ensure enterprise-grade telecom security.
7. Programmable APIs
Go beyond off-the-shelf PBX. Automate workflows, integrate with CRMs, or customize behavior with Opentact’s developer-friendly APIs.
🧩 Use Case Example: A Distributed Sales Team
Imagine a global sales team spread across time zones. With Opentact PBX:
Each rep gets a personal SIP line
Calls auto-route based on availability or geography
Managers monitor real-time call metrics
IVRs direct leads based on language or region
Internal calls between team members are free
All without deploying any physical hardware.
🏆 Why Choose Opentact?
✅ No setup or license fees
✅ Cloud-based, no hardware needed
✅ Works with any SIP-compatible device
✅ Supports call tracking, AI features, SMS, and real-time analytics—all in one dashboard
✅ HIPAA, GDPR, and TCR compliance
📢 Final Thoughts
PBX systems don’t have to be outdated, expensive, or hard to manage. Opentact empowers businesses to modernize telephony infrastructure, without compromise. Whether you're upgrading a legacy setup or launching a new enterprise network, Opentact is your foundation for intelligent, scalable communication.
🚀 Get Started Today
Build a smarter, secure, and scalable PBX system in the cloud— 👉 Explore Opentact now at www.opentact.org!