Every business owner is always looking for ways to reduce their monthly expenses. If you run your own business or company, you will realize that there is one area that you may have overlooked and that is communications. Your phone system can bleed you dry if not replaced on time. VoIP is the solution you need for your small and medium business.
The main reason why businesses switch to VoIP is to save money. There are different costs that you can save by using VoIP most especially on hosted or cloud-based solutions. Let us look at the different costs that your business can save.
1. Hardware. Most traditional phone systems will require you to spend money on hardware and in case you need an auto-attendant, you will have to purchase the hardware and pay for installation. When you have VoIP, you can easily change or even upgrade your system without having to purchase any hardware. The system updates itself in real-time hence saving your business time and money.
2. Maintenance. The conventional phone systems usually fail just like any other machine. The downtime will cost you a lot of money but if you deploy VoIP, you can easily avoid such errors and maintenance is very low. With the old phone system, you will need to purchase parts and add the costs of an expert. Remember that times are changing and if you still have the old system, it will cost you even more money to purchase a repair.
3. Mobility. The conventional phone systems are normally placed on your desk and in case you need to move from one office to another, it will take you time to uninstall everything manually. With VoIP, all your contacts are represented in an account format and you do not need to carry anything physically. VoIP can easily be installed anywhere as long as you have your connection. Mobility is very easy when you are using VoIP and you can just download an app on your smartphone, and you are good to go.
4. Advanced Features. Many VoIP providers will offer you additional features on your VoIP system and even if you have a small business, it will look and appear well established. And you will not pay any extra charges. The different features will include call routing, find me follow me, music on hold, auto assistant, presence and so much more. So, with VoIP, your business will appear professional and your customer service will be exceptional.
5. Calling Charges. VoIP uses an internet connection to make calls as compared to traditional telephony. This means you will avoid paying any extra fees when making long-distance calls. International calling costs have also been reduced to half the cost when using VoIP. You will also be able to get free upgrades periodically because technology changes all the time. All the upgrades are covered by your provider and that will save your business lots of money.